Another happy customer

This guy is obviously biased. He named his post "Don't fly Alitalia". Don't follow his advice, try it for yourself.
Looking forward to hearing from you.

You are not alone Leilouta

I am not alone either. Check out what Leilouta has to say about her experience with Alitalia. I really wish that you get your money back. I know I never did.

A taste for Alitalia

Alitalia Airlines has a documented history for lack of respect for its customers.
Flight delays, lost luggage, unprofessional staff attitude, bullying tactics and illegal advertising practices.

But how did the proud national airline of Italy come to this?
Inreased competition, bad management?
Who knows and who cares? (although its probably more of the second)

And how do you clean up so much corruption, bad customer sentiment, staff training for some real values instead of the current status quo of lies, deceit and compliance to dirty business ethics (or lack of any ethics at all).

This is Alitalia ladies and gentleman. And this is why it sucks.