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Alitalia customer services

Now I know that this is an oxymoron and reading this bloggers tale confirms my worst fears. Alitalia does not do customer services.

1 comment:

Anonymous said...

I have the same issue with Alitalia's customer service. I wrote to them about how they charged my family for supposed luggage overages when the luggage was well within the weight limit. My travel agent has tried to contact them as well and no one at Alitalia has the common courtesy to return a call or a letter.