Strikes, delays, cancellations & Alitalia talks profit

Whilst pilots, attendants and ground crew threaten with strike about job cuts, after the merger with AirOne, Alitalia CEO Rocco Sabelli talks about a financial recovery after the major restructuring taking place. What Mr Sabelli has not talked about is any improvement in the key areas

So has the situation changed?

"a better financial future at our expense"

Before the 2008 sale, Alitalia was collapsing after years of posting a loss and mounting huge debt. However Alitalia's name is still synonymous with lost luggage, bad customer service, flight delays and union strikes.

So the recovery Mr Sabelli talks about, should be for the lost faith in his company's ability to respect it's customers, before he insults everyone by presenting their better financial future at our expense.

Bought, merged but Alitalia is still crap

According to a latest report from the Financial Times, Alitalia is still failing to amend it's corporate ways, despite the recent takeover deal and the merger with Air One.

One in three aircraft of the Italian airline's flights out of its principal hub at Rome's Fiumicino airport are delayed. So you cannot blame Alitalia for sticking to their principles:

"Always late in take-off, always late in arriving"

We promise to shut down this blog only on two special occassions:

• If Alitalia ceases to trade
• If I get a refund for my stolen bag and items

All the best

Your angry customers

Alitalia employee job satisfactions

Pull your finger out...
Push it back in...

Pull it out...
Back in...

Repeat for 100 times before you go about stealing people's luggage.

Alitalia gets rescued but stays the same

Alitalia has sold a 25% stake to Air France / KLM thus for the moment staying afloat. What has changed?
Not much. Alitalia maintains the worst record for losing luggage from all its major airports. To verify this please go to the missing luggage office in Heathrow and watch how there is always a queue in front of the Alitalia desk.

Problems might not go away until 2013 when the Franco Dutch alliance can bid for a controlling stake of the company. Even then we don't know if they will be able to root out the gigantic problems in corporate responsibility, customer services and surprise, surprise, baggage services.

A public apology and a free ticket for all the passengers who lost luggage with no refund, would be nice.

Alitalia is no longer about corporate irresponsibility. It is a national responsibility and Italians should pull their finger out.